Books may be returned within 30 days of receipt for a refund. Videos & software may not be returned. Please see "Returns" below, and contact us with any questions.
Shipping: Goods in stock are shipped when ordered. Back orders & special orders are assembled & shipped as available. Advise us of special requirements in the "message" box below. anada - Insured Parcel Post is $7.95 + GST per order. U.S.A. - Insured Parcel Post is $11.95 (Canadian) per shipment. Overseas - Parcel Post is available but at customer's risk if Postal Insurance is not available. Inquire. Returns: Books may be returned within 30 days of receipt for a refund, except for "special order" books which together with videos & software, are not returnable. Books must be returned freight prepaid & in original condition with a copy of our invoice. (Shrink wrapping need not be replaced but adequate wrapping & packaging is essential & insurance is advised.) Shipping & handling charges are not refunded. Any defective item may be returned for replacement (only) at no additional cost: Return freight prepaid, packaged as it was sent & with the defect described on a copy of the invoice. Contact us for advice.
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